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BBCNEWS BBC News June 4, 2024 09:02:00

Entering the home of a single father with three young children. they count as vulnerable. but, these workers from arvato financial solutions, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. the energy regulator ofgem has now stepped in. the chief executivejonathan brearley said in a statement. suppliers need to reassure us that all the processes for customers being moved on to prepayment meters ....

British Gas , Prepayment Meter , Installing Prepayment , Last Resort , Arvato Financial Solutions , Suspended Arvato , Energy Regulator Ofgem , Executivejonathan Brearley ,

BBCNEWS Breakfast June 4, 2024 06:06:00

But, these workers from arvato, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. the energy regulator ofgem has now stepped in. the chief executivejonathan brearley said in a statement. ....

British Gas , Prepayment Meter , Installing Prepayment , Last Resort , Suspended Arvato , Energy Regulator Ofgem , Executivejonathan Brearley ,

BBCNEWS Breakfast June 4, 2024 07:18:00

From the times newspaper joined a team of debt collectors, entering the home with three young children. they count as vulnerable. but, these workers from arvato, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. the energy regulator ofgem has now stepped in. the chief executivejonathan brearley said in a statement. ....

Debt Collectors , Vincent Mcaviney , British Gas , The Times Newspaper , Prepayment Meter , Installing Prepayment , Last Resort , Suspended Arvato , Energy Regulator Ofgem , Executivejonathan Brearley ,

BBCNEWS BBC News June 4, 2024 10:31:00

Of vulnerable people to install the metres. prepayment metres require customers to pay for their energy in advance. it s more expensive than paying by direct debit, but are sometimes the only option for people who have struggled to pay and are in debt to a supplier. ben king has more. an undercover reporter from the times newspaper joined a team of debt collectors, entering the home of a single father with three young children. they count as vulnerable. but, these workers from arvato financial solutions, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done ....

Direct Debit , Dave Guest , The Times Newspaper , Debt Collectors , Ben King , Prepayment Meter , British Gas , Arvato Financial Solutions , Last Resort , Installing Prepayment ,

BBCNEWS BBC News June 4, 2024 11:19:00

Collection company working for british gas broke into the homes of vulnerable people to install the meters. ben king has more. an undercover reporter from the times newspaper joined a team of debt collectors, entering the home of a single father with three young children. with three young children. they count as vulnerable. but, these workers from arvato, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. the energy regulator ....

The Times Newspaper , Debt Collectors , Ben King , British Gas , Prepayment Meter , Last Resort , Installing Prepayment , Energy Regulator 0fgem , Suspended Arvato ,