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the energy regulator ofgem has asked suppliers to pause the forced installation of prepaid metres. it follows revelations that a debt collection company working for british gas broke into the homes of vulnerable people to install the metres. prepayment metres require customers to pay for their energy in advance. it's more expensive than paying by direct debit, but are sometimes the only option for people who have struggled to pay and are in debt to a supplier. ben king has more. an undercover reporter from the times newspaper joined a team of debt collectors, entering the home of a s...

for motor neurone disease. campaigners say new research funding needs to be handed out quicker. i met imeta i met a family bakery in manchester finding out what the interest rate rise means for businesses and customers. manchester united to decide on the future of their player mason greenwood after charges of attempted rape and coercive behaviours against him are dropped. while some of you will see some light rain or drizzle through the day it will actually be a mild day when the sunshine comes out with a feel of spring in fact. don't get too used to use that, though. i will have the...

for a summit on ukraine — president zelensky says he believes his country deserves talks on joining the eu this year. deserted railway stations as train drivers in england stage their second walkout this week. australian tennis star nick kyrgios admits assaulting his ex—girlfriend but avoids a criminal conviction — we'll have the latest from canberra. # falling in our hearts # here again, hawai'i # aloha, aloha # and could this song by the former sex pistols by the former sex pistolsrontmanjohn lydon written about his wife's alzheimer's — be chosen to represent ireland at the...

But, these workers from arvato, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it's meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. the energy regulator ofgem has now stepped in. the chief executivejonathan brearley said in a statement...

From the times newspaper joined a team of debt collectors, entering the home with three young children. they count as vulnerable. but, these workers from arvato, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it's meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left without power. the boss of british gas has apologised, suspended arvato, and paused forced installations. arvato said it respected and adhered to the rules. th...