Microsoft Startup Founders Virtual Summit: Startups must create businesses that deliver Social Impact, says Sanjay Viswanathan of AdiGroup
Apr 19, 2021 He also added, “It is important to be authentic in Customer Experience or CX, as customers today are extremely discerning. While in the past loyalty would be set in stone when you won a customer, that isn’t the case anymore. Hence it is critical to be authentic in CX”. Presenting case studies from AdiGroup, Mr. Viswanathan mentioned their recent foray into Education. Sharing a few insights on this he said, “Education is fundamentally a sector where one can create sustainable Social Impact. So we chose to go with the National Institute of Open Schooling platform, (NIOS)...