Detailed text transcripts for TV channel - CNN - 20180529:14:43:00
Differently than white people. and that really struck me. is what starbucks is doing the right thing today? >> it is a good start. i think howard schultz's point this is just a small slice of a bigger project is important. but it has been underemphasized. so much of what starbucks said, is, hey, we have a problem, we're going to deal with it, shut down for the day, for a few hours, and handle this problem. it reinforces the idea that it is an interactional misunderstanding, we got it wrong. >> but the other option is don't shut down at all. you can't as a business, you know, you can't shut dow...
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