Microsoft study reveals better and more positive online experiences in Malaysia through 2020
From 2019 to 2020, Malaysia’s Digital Civility Index score worsened by 4 points to 63; remains better performing than much of the region Increases in experiences of hoaxes, frauds and scams, hate speech and discrimination resulted in a lower score for Malaysia Microsoft today unveiled results from the fifth edition of its annual study, “Civility, Safety, and Interactions Online – 2020” along with findings from its 2020 Digital Civility Index (DCI). The study examines attitudes and perceptions about online behaviour and interactions, as well as raises awareness for the real-world cons...