How automation is reshaping the retail industry?, Retail News, ET Retail
Retailers are rapidly adopting automation to combat the challenges faced in the retail sector due to changing consumer behavior and demand for prompt service. Automation tools, such as robotic process automation (RPA), chatbots, and personalized emails, are driving efficiency and improving customer experience in the retail industry. Streamlined processes and elimination of manual labor support retailers in making strategic objectives and value-added decisions.
Source: indiatimes.com
