Detailed text transcripts for TV channel - MSNBC - 20110618:13:20:00
For a new product. >> and old school styling didn't work for them. >> they're the newest of the wildest. >> and it's direct. remember before they were going through reseller pes. >> and they couldn't control the brand. they want to control everything. the training manual told us if you can walk in, this is how you're going to talk to them and this is the message. that's not ground breaking, but they put the money in so there can be one guy for every five customers. >> let's talk about the customer is always right. is the customer always right here? and will it work for them? >> that's fine. th...