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This is elodia. she's a recording artist. 1 of 10 million people that t comcast has connecteday to affordable internet in the last 10 years. and this is emmanuel, a future recording artist, and one of the millions of students we're connecting throughout the next 10. through projectup, comcast is committing $1 billion so millions more students, past... and present, can continue to get the tools they need to build a future of unlimited possibilities.

We'll reconnect. >> i mean, you're not going to get joe is with me. because the call went on for a two minutes so total 18 minutes. look, you got to give the customer service rep for being diehard supporter for comcast. comcast is forced to respond and here is what they said. the way our accept remembertive communicated with them is unacceptab unacceptable. we're investigating the situation and will take quick action. joe is out front. okay, it took 18 minutes for the guy to get his service, at the end it was put through the 1,000 -- >> 100,000, erin. >> 100,000, i don't want to shortchange ...