Detailed text transcripts for TV channel - CNN - 20110121:14:37:00
Carolina. the rowles say the bank took months to fix that error and overcharging them more than $ 00 a month. it daened end there. julia joins us with her attorney bill harvey. the bank told you they would fix this problem and the next thing you knew, you had collections calling you? >> yes. it took even years for them to say they were going to correct it and nothing was ever corrected. every three months we were supposed to recertify our cra standing which we did. every month they tell us it would be fixed next month, fixed next month. two years ago, the collection calls started coming from. ...
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