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British Airways introduces pre-booked virtual queuing slots for airport check-in Qmatic system will notify passengers it is their turn to check-in, allowing them to then go to a dedicated desk The video will auto-play soon8Cancel Play now Sign up to our free newsletter for the top North Wales stories sent straight to your e-mail Invalid EmailSomething went wrong, please try again later. Sign up now! When you subscribe we will use the information you provide to send you these newsletters. Your information will be used in accordance with ourPrivacy Notice. Thank you for subscribingWe have more...

British Airways set to trial digital queuing technology Primary tabs 13th May 2021 Using the new platform, customers will be able to book an allocated time slot for check-in to help improve passenger experience British Airways plans to begin trialling intelligent queuing technology developed by leaders in customer journey management, Qmatic which will enable travellers to book a check-in time slot before arriving at the airport. The new system will be tested over the course of three months on selected flights departing from Heathrow Terminal 5. Customers will receive a notification once it is...

British Airways has made this announcement: British Airways will be trialling new intelligent queuing technology from Qmatic, that will enable customers to virtually queue at check-in by pre-booking their slot time in advance of arriving at the airport. The technology, that is optional for customers, will be trialled by British Airways for three months on…