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Alida Welcomes Three Technology Veterans to Spearhead Product Innovation Alida Welcomes Three Technology Veterans to Spearhead Product Innovation Alida (formerly Vision Critical), creator of the worlds first Customer Experience Management (CXM) and insights platform, today announced the appointment of Scott Barkley as Senior Vice President, Product Management, Paul Hagen as Principal Director, CXM and Manuel Zahariev as Vice President of Engineering (AI & Analytics). These senior industry leaders will define product strategies that grow Alidas product portfolio as a leading player in the ...