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In Episode 4, the group walks us down the path to simplify IT by dealing with groups of people who have similar requirements but may not necessarily do the same job. Often, this is called the development of “personas.”
In Episode 3, the group discusses the concept of Bringing Your Own Device, or BYOD, which has been defined as “an approach to end-user computing that involves the support—and encouragement—of an organization’s end users accessing key managed IT resources on their own personal devices.”
In Episode 2, the group discussed “The Great Resignation” and how it’s affecting almost all (if not all) industries. As Leif noted, it’s a phenomenon “that has been affecting everyone and appeared to start showing itself about halfway through the pandemic, when people had the ability to return to work.