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New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
Reluctant to raise prices, refusing to sacrifice profits, travel companies, retailers and restaurateurs are cutting corners wherever they can, usually without telling their customers. Is poor quality the new normal?
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
Law that seeks to protect frontline workers including police officers and health workers from violence takes effect in England and Wales.