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With its competency framework underway, the social enterprise has been able to double the number of employees trained, shares Joan Tay, Head of HR.
Seeing as staff nurses and community care associates make up 90% of its total workforce, NTUC Health is helping to bridge manpower shortage.
One recent example is the re-designing of a new role as the Community Care Associate, says Joan Tay, Head of Human Resources, NTUC Health.