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>> got it. >> the other thing is hire for attitude and not for skill. you can teach skill but you can't teach attitude. the next thing is i'm sure that lots of college graduates are not going to agree with -- i never hire somebody who has had at least two jobs and the reason is in the first job it's never good enough. they want to see what the grass is like on the second job, it's always greener. after two jobs they know what culture they're looking for in a company. so if you want to retain employees, it's important to hire people who like your culture and know what it is. >> well, this goes ...

Let's turn to the board of directors. john leu is the new york city comptroller and norm broad sky an entrepreneur and ink magazine columnist. great to see you. have you been to the village vanguard. >> i have. >> i think maybe the secret is cutting it off in two hours as she did to our team. >> she has great instincts and exactly what you said is keeping things the same. what most do in business they try to change in large place. that place is small, i think it sits 150 people. she kept it that size and kept what worked and what worked and that's what worked for her. >> the same with any busi...

Members are aware of what's expected of them. two, communicate formally and openly in the work place. your staff should see that decisions are being made in the office and not at home. three, set compensation. paying family can be a tricky issue. set a predetermined compensation plan or work with an independent consultant to decide salaries. four, establish a welcome plan. determine how family members should be brought into the business. and, number five, have a secession plan in place. determine future ownership and management far in advance so as to avoid any confusion. it's time now to an...