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The federal government's most disliked IT help desks

Published: August 31, 2023

A survey of more than 270,000 federal employees shows DOD at the bottom when it comes to satisfaction with IT support and equipment.

Source: govexec.com

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Services AdministrationNational Science FoundationDepartment Of HousingServices ProviderCustomer SatisfactionSmall Business AdministrationDepartment Of DefenseMission Support Customer Satisfaction SurveyGeneral Services AdministrationDefense Business BoardJoint Services ProviderUrban DevelopmentManagement AgendaIt SupportHelp Desk