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Detailed text transcripts for TV channel - MSNBC - 20110202:21:51:00 - Vimarsana News

Detailed text transcripts for TV channel - MSNBC - 20110202:21:51:00

To have overcharged on military mortgages. one of the victims, julia rolls told us the bank gave her the runaround. >> it seems like we were talking to someone in india or did not care to talk to any of us. we are always wrong in the eyes of chase. >> now the consumer financial protection bureau is calling on big banks to obey the law, particularly as it pertains to military personnel, congress holding hearings on the issue next week. joining us. ashwin madea. he's collected 9,000 signatures on his group's petition to congress asking for an investigation. ashwin just how prevalent is the evide...

Detailed text transcripts for TV channel - CNN - 20110120:18:12:00 - Vimarsana News

Detailed text transcripts for TV channel - CNN - 20110120:18:12:00

Largely responsible for all of this coming to light is her name is julia rolls. she called her family's experience with chase a four-year nightmare. she says it began in 2006, when her and her husband went on active duty. they notified chase, because according to federal law, the bank should have adjusted the mortgage rate and the interest rate should be capped for 6% for those on active duty, but chase continued to charge the family up to 9% saying that they owed more than $10,000, and the couple got an attorney and discovered that the bank may have overcharged 4,000 military families and ali...