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Customer and client-facing workers in Vancouver say dealing with people who refuse to wear masks or follow public health orders adds a frustrating layer to their workload during the pandemic. Daily Hive spoke with the owners of local food shops Tuesday who are fed up with rude patrons angry that they’re simply following public health guidance. On Wednesday, we heard more stories from workers who’ve faced kickback from enforcing public health measures. Alex Biggs, a commercial real estate agent based in Vancouver, usually works with developers trying to complete multi-million dollar deals. But sometimes his clients refuse to wear masks. ....
Feb232021, 7:30 pm Customers who ignore public health orders and bully retail staff are making the stressful pandemic situation even worse for small businesses. An Italian bakery on Commercial Drive is the latest Vancouver eatery to raise the alarm about the impact on employees’ mental health. Marco Cornale, owner of Fratelli Bakery, has seen an escalation lately of customers causing grief for employees. “We get the odd person coming in with no mask, and telling them [to mask] it’s like a broken record,” he told Daily Hive. “This has been going on for a year. It’s not like it’s new.” ....
The owner of a local camera store said she is overwhelmed by the public’s support after a man stormed into the business berating staff for enforcing the provincial mask mandate. ....