Detailed text transcripts for TV channel - KGO - 20100818:09:57:00
Some franchise owners are suing to change kfc's strategy. yum brands says they're just giving customers what they want. >> what i think, what the franchisees think is interesting. what really, really matters is what the customers think. >> but sales are down. >> not everything is done in one day. >> reporter: for years food cops like michael jacobson have attacked artery-clogging fast food menus. we talked to franchise owners who say they're throwing away grilled chicken because nobody is buying it. can this actually work? >> it may not work at kfc. >> reporter: kfc set a world record frying 2...
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