Detailed text transcripts for TV channel - FOXNEWS - 20180523:20:39:00
Need to say this is how we differentiate. we are -- we have an open return policy. we're for the customer. i want them to not get more stringent on returns. i want them to say stop shopping at amazon. with us, always have a return. >> neil: it's a p.r. move. they know the fallout of this makes them look bad because they're great at shipping stuff out. >> exactly. i don't know. i bought a kitchen off of wayfair.com. i'm lazy to send it back. i don't know how to put it back in the box and sending it. so i don't know -- >> who are these people -- do they not have jobs or lives? i don't understand...
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