CX Startup Officium Labs Acquires SpreadsheetScheduler.com
Share this article Share this article SAN MATEO, Calif., March 11, 2021 /PRNewswire/ -- Officium Labs, a unique decentralized Customer Experience startup, has acquired SpreadsheetScheduler.com, adding industry-leading workforce management (WFM) tools to the Officium ServiceStack® for call center management. Officium Labs "Workforce management is an essential part of the equation for any company looking to design incredible experiences for their customers. Having the right resources in the right place at the right time makes it possible to deliver on the brand promise and earn loyalty," stat...
Source: prnewswire.com