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I used to work there. so do you. the bloomberg system, it's a technology company, if i go to send a message with an obscene word in it. it's unable to send, i get a compliance alert. the company says, if you keep behaving like this you can be off our platform. facebook, instagram, that i have the ability to do it. why wouldn't they? . >>reporter: so on instagram, i'm glad you asked about that. you can block certain kind of comments and key words in comments, but a lot of people don't know you can do that. it should be up to the user to decide. >> why should i have to do that? why wouldn't face...

Use the wrong age, facebook doesn't know, have you the problem of people amplifying certain messages. you have the problem of misinformation spreading. this is a really critical issue for the company. it's only going to get worse this company is deciding that in the future instead of dealing with that content problem, they will focus on what's known as encrypted messaging. so messages not even facebook can see. well, that helped solve their privacy and data collection problems. it will make it harder in the future for facebook, instagram and messenger to help us with any of these problems. the...

And with companies, in turn hopefully it will be popular with governments. at this point, to what do you attribute the government's inaction? i mean, we are seeing high school kids around the world lead protests. why is it that we have to rely on 17-year-olds to do this? why aren't we doing more? >> well, we must do more. i mean, each individual company and every entrepreneur must play a much bigger role because governments seem to have -- you know, certain governments have just -- you know, they're doing nothing or worse. and so for instance, you know, at virgin we have been investing in fuel...