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nShift reveals 58% of customers will abandon a business due to a poor customer experience - Vimarsana News

nShift reveals 58% of customers will abandon a business due to a poor customer experience

/PRNewswire/ -- Online retailers are losing out on a significant amount of revenue to customers dissatisfied with the experience they offer, with 70 percent of...

nShift: More than 30% of online purchases end up as returns - Vimarsana News

nShift: More than 30% of online purchases end up as returns

Online retailers must offer seamless returns to reflect consumer behavior MAIDENHEAD, England, April 7, 2022 /PRNewswire/ -- One in three items bought in webshops are returned to the retailer

Three-quarters of consumers will abandon retailers over poor delivery service - Vimarsana News

Three-quarters of consumers will abandon retailers over poor delivery service

Consumers have an innate preference to buy from independent retailers. But these companies are set to miss out to the big online marketplaces if they can’t [...]

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Lars Pedersen
40% of consumers change brands as loyalty falls - Vimarsana News

40% of consumers change brands as loyalty falls

Delivery management company nShift has said that online retailers must improve delivery and returns experience to encourage customer loyalty. It comes as [...]

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Lars Pedersen
nShift : 40% of consumers switch online shopping brands as loyalty falls - Vimarsana News

nShift : 40% of consumers switch online shopping brands as loyalty falls

Online retailers must improve delivery and returns experience to encourage customer loyalty, according to...