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As opposed to advice. my first reaction was to apologize. i was very sorry what happened. i went on an apology tour. it probably led to my dismissal as a ceo. my board said don't ever apologize. you know, i always think the most important thing to do if you make a mistake is apologize. i did that. we instituted the customer bill of rights. i learned a lot from that experience. today, asul is a great company in brazil. we fly 80,000 people a day. we went public yesterday on the new york stock exchange. we have great value. life is all about learning lessons and doing better. although i'm sad wh...

Attention away for his failures. and a loss in washington is always devastating. then your opponents smell blood. from the freedom caucus to the democrats, they are now prepared to take him on on issue number two. >> and it's interesting, he looked very defeated yesterday, of course, sitting behind the desk there. he also admitted to learning lessons even about loyalty. but then you juxtapose that with his tweet this morning, "obamacare will explode and we'll all get together and piece together a great health plan for the people, do not worry," i'm not sure if the lessons were learned. we'll f...

Matters and we got to do it differently. >> do you think that president trump -- you have now run the state of new jersey for seven years, experience comes with those times, learning lessons, you're saying that reince priebus made a mistake and he will learn from that. does president trump need somebody around him who's run a government before? >> listen, i think the president needs people he's comfortable with. most importantly, i know this is a chief executive. if you have trust in the people that are sitting around the table advising you, no matter what experience they have, you're not goin...

Nbc's stephanie gosk is live where millions usher in the new year and watch the ball drop. how was the nypd increasing security this year, steph? >> reporter: well, you mentioned berlin and nice and if you look behind me right now, you'll see that the security barricades going in, craig, but they'll take very important steps over the next 24 hours in response to those vehicle attacks in berlin and nice, learning lessons from those attacks. deadly attacks. and that includes blockading these streets off, not just with barricades and with police officers, but with vehicles and sand trucks. these ...

Water is safe again and probably won't until the pipes are replaced. >> thank so much. >> happy holidays. >> you too. all right. so president-elect trump and his family are learning lessons about politics and fund-raising. the reports about a tragedy event that had trump's sons facing serious questions about pay for play next. t-mobile. get unlimited everything ...and we'll give you $800 to spend anywhere you want. hurry to t-mobile and get your holidays on us.