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A couple of years ago, artificial intelligence (AI)-based chatbot, Lee Luda, characterized as a 20-year-old female college student, became an instant hit among young Koreans. Developed by local startup company Scatter Lab, the service acquired about 800,000 users in just 20 days and saw people engage with it in casual small talk.
We're in the midst of a quieter, yet more significant chatbot boom. The all-knowing chatbots we thought to be the future have been replaced by specialized bots, and the results are outstanding.
Chatbots are growing in use, but despite their advantages, there are times that chatbots don’t provide better CX. For now...
Copy South Korea has issued its first ever sanction against an AI technology company for the “indiscreet processing of personal information.” The recipient of the honor is Seoul-based start-up Scatter Lab, who was ordered to pay 103.3 million won (US$93k) for not obtaining proper user permissions. The company illegally harvested data from 9.4 billion conversations conducted by 600,000 users of its other apps, "Science of Love" and "Text At", The Science of Love app focused on conversations between romantic partners to predict a partner's true levels of affection. Those insecure about thei...
Plus: Dodgy-looking AI coding bootcamp and a murderous conversation with OpenAI's GPT-3? Katyanna Quach Mon 15 Feb 2021 // 13:34 UTC Share Copy In Brief A Korean AI startup has come under fire after it scraped private messages from its users that contained private and sensitive information to train a chatbot. People slammed the Scatter Labs' Science of Love app on the Google Play Store down to a one-star rating with bad reviews over the issue. The app uses machine learning to analyze texts exchanged on KakaoTalk, a popular messaging service. Scatter Labs collected peop...