[laughter] steve: oh, that's it? very nicely done. >> so, in this look, sell it like serhant. have you tips for average person, you don't have to be in real estate but whatever you were doing in life. you have to know your motivation. >> yes. steve: what does that mean. >> that means going into every conversation and every client meeting with an understanding of what you want to get out of it right? so most sales people, whether they are selling shoes or sporting goods or selling pencils they are either too pushy because they are pushing for the sale or they are just tour guides. hey, this is ...