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Into a panic. that's what a spokesperson for the agency told fox news. just after 8:00 a.m. local time, folks across the state got this message on their cell phones. "ballistic missile threats inbound to hawaii. seek immediate shelter. this is not a drill." of course, we now know there was no missile heading towards hawaii. state officials say an employee during a routine shift change just kind of hit the live alert button by mistake. it took 38 minutes to send out a second alert which read "there is no missile threat or danger to the state of hawaii. repeat, false alarm." more than a half an ...

Here. there's a martin luther king parade going on behind me. we're more than 48 hours removed from this botched text. the governor continues to apologize. that's something that really seems to have resonated with president trump. >> i love that they took responsibility. they took total responsibility. but we're going to get involved. their attitude and what they want to do is terrific. they took responsibility. they made a mistake. >> before that, the employee at the emergency management agency has been reassigned while the investigation continues. we learned that they put new protocols in pl...

It's a mistake. >> there will be both state and federal investigations and hearings trying to figure out exactly what happened here breaking it all down and how they can make sure it never happens again, trace. >> trace: yeah, it was bedlam for many people. some people in hawaii say they're still concerned, right? >> yeah, absolutely. you're talking about a terrifying near 40 minutes. some people simply didn't know what to do. some families tried to put their kids down in the sewer. others gathered in their garage thinking they were spending their last minutes with loved ones. it's no secret w...