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Telstra pays AU$1.5m fine after preventing number porting due to COVID hitting offshore

Telstra pays AU$1.5m fine after preventing number porting due to COVID hitting offshore
ZDNet
5/4/2021
© Provided by ZDNet
Image: Asha Barbaschow/ZDNet
Telstra has coughed up AU$1.5 million to pay a fine levelled at it after the Australian Communications and Media Authority (ACMA) found the telco had stopped porting phone numbers due to the COVID-19 pandemic hitting its offshore operations.
© ZDNet
ACMA said over 42,000 services were impacted by the pause instigated in March 2020, and that Telstra took until October to clear the backlog once normal service was resumed in July.
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The ACMA found that Telstra unilaterally cancelled transfer requests that were scheduled to occur and stopped accepting new requests, it said. ....

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Telstra Fined $1.5 Million From Regulator

Telstra Fined $1.5 Million From Regulator
Telstra has paid a $1.5 million penalty for failing to allow consumers to keep existing local phone numbers when changing telephone companies.
From March to July 2020, Telstra suspended the majority of its local number porting operations, saying the COVID-19 pandemic impacted offshore operations.
More than 42,000 services could not be moved from Telstra to other telcos or vice versa.
The infringement notice, related to “local number porting,” is the biggest issue raised by the Australian Communications and Media Authority to date.
The Australian Communications and Media Authorities (ACMA) found Telstra unilaterally cancelled transfer requests scheduled to occur and stopped accepted new requests. ....

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