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The incident happened on the Thane-Panvel local train near Vashi in Navi Mumbai, said S Katare, Senior Police Inspector, Vashi Railway Station.
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A local train from Kalyan that was entering Thane station possibly violated a signal, blocking the path of another train, which was crossing over from the fast to slow line
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The complainant had claimed that GRP personnel behaved insensitively when she went to lodge a complaint, triggering outrage on social media