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Customers is nothing unusual when you're in the business of towing cars. but the 51-year-old had already broken through the locked gate, claiming his daughter was dying of a blood disease and her medication was in the car. >> she's going to die in three days if it doesn't -- >> we're very sorry about that. >> there was no medication in the car at all. we told him that. he didn't believe us. he got angry, and i called cbso, and told them we had a disgruntled person here and explained the situation. >> the palm beach county sheriff's office said they'll send someone out. meanwhile, he walks outs...

A vengeful man opens fire at a tow yard. [ gunshots fired ] >> you could hear him say "i'm going to kill them all." >> just kept going and going and going. i was wondering, is somebody going to take him out? >> it's the start of the day, just after 9:00 a.m. on october 22nd, 2008. a lake park towing owner cathy gadori is faced with a disgruntled customer who insists on getting to his car that's been towed. >> when he came in, he wanted to get in the car. no problem. have your paperwork. he didn't have the proper paperwork, so we couldn't let him in the vehicle. >> i don't care! >> dealing with...

No problem. have your paperwork. he didn't have the proper paperwork, so we couldn't let him in the vehicle. >> i don't care! >> dealing with unhappy customers is nothing unusual when you're in the business of towing cars. but 51-year-old edward bolt had already broken through the locked gate, claiming his daughter was dying of a blood disease and her medication was in the car. >> she's going to die in three days if it doesn't -- >> we're very sorry about that. >> there was no medication in the car at all. we told him that. he didn't believe us. he got angry so i called cbso and told them we h...

Broken through the locked gate, claiming his daughter was dying of a blood disease and her medication was in the car. >> she's going to die in three days if it doesn't -- >> we're very sorry about that. >> there was no medication in the car at all. we told him that. he didn't believe us. he got angry, and i called cbso, and told them we had a disgruntled person here and explained the situation. >> the palm beach county sheriff's office said they'll send someone out. meanwhile, he walks outside and she's relieved because she thinks he's gone. >> and then he came back in and asked again, can i g...

And other supplies, a big, dark, windowless closet. and then outside a locked gate, hoped if-for security. -- hoped-for security. megyn: that is just so sad. that was our greg talcott reporting from libya on the deadly terror attack against our consulate in benghazi, and he was detailing some of the new information from what appear to be a series of recent intelligence leaks from the obama administration. as the questions continue about al-qaeda's role in this attack, how the administration has been dealing with those questions not to mention why there wasn't more security for ambassador steve...