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Operational excellence. he started his career out in the field and worked his way up. serving at virtually every level of procter & gamble. he understands the grand plans are not enough. what matters is the operations that you put in place and getting the job done. bob be an expert in making organizations better. in his career, he's taken over struggling business units. he knows how to roll up his sleeves and gets to work, put agend to what doesn't work, adopting best practices that do, restructuring, introducing innovations, making operations more efficient and eb. in short, he's about delive...

I guess you could say it's an unusual choice to take over a troubled department. president obama nominating the former ceo of procter & gamble to be the next secretary of veterans affairs. the va is embroiled in a scandal right now over long waits for medical care that resulted in possibly dozens of deaths a story first reported by cnn. the president introduced bob mcdonald just about an hour ago. >> bob is an expert in making organizations better. in his career, he's taken over struggling business units. he knows how to roll up his sleeves and gets to work but thing an end to what doesn't wor...

Excellence and started his career out in the field and worked his way up serving at virtually every level of procter & gamble. he understands the grand plans are not enough and what matters is the operations you put in place and getting the job done. bob is an expert at making organizations better. in his career he's taken over struggling business units. knows how to roll up his sleeves and gets to work putting an end to what doesn't work, adopting best practices that do. restructuring, introducing innovations and making operations for efficient and effective. in short, he's about delivering b...