Make it easier to do business with your credit union
Make it easier to do business with your credit union May 11, 2021 by Larry Hayes, eCU Technology 1SHARES While the pandemic forced credit unions and members to quickly transition to remote options, many consumer and business online account opening and loan applications still fail to live up to their expectations. Long and unintuitive forms, limited online capabilities, and one-size-fits-all processes lead to poor user experience that ultimately drives abandonment. Frustration with a sub-par online experience can be even more pronounced among small business owners, particularly as they...
Source: cuinsight.com