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Vodafone is taking customer care to the next level by partnering with Google Cloud and Genesys to launch a suite of artificial intelligence-powered
THE New Year is just 17 days old, and already there have been 17 people convicted of drink driving in the Bradford district.
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More human, ethical experiences, AI and mixed reality advancement and contact centre rethinks some of our predictions on customer experience in the New Year
Downtown Hutch turned to the community to vote for its favorite downtown Christmas storefront. The winners will be announced on Third Thursday.