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Bowlers channelling australian bowlers chanbeling beyonce. Good morning. Its wednesday, 2nd august. Welcome to bbc Newsroom Live recent unrest in english and welsh jails is causing grave concern, according to the Prison Governors Association. In an open letter, the president of the organisation said governors were facing unacceptable stress. The letter comes after two days of unrest at the mount establishment in hertfordshire. Mark lobel reports. There have been days of disorder at prisons in wiltshire and hertfordshire where riot trained officers were deployed to subdue unruly prisoners. This...

311 is taking tens of thousands of calls per month. The department's goal is to answer 80% of all calls in under 30 seconds.

"How do we rethink 311 going forward? "

Serial killer nurse Lucy Letby, who was convicted of murdering seven babies and attempting to kill six, is due to be considered by the Court of Appeal at a hearing in April

The ombudsman said weekly publications will improve transparency, while one prisons expert welcomed the move ‘from secrecy to openness’