Shiji Buzz Recap: Digital & Mobile Guest Engagement Discussion
On this episode of Shiji Buzz, three panelists gather to discuss the importance of digital and mobile guest engagement, what it means to guests and operators, and whether this is a new concept that emerged as yet another result of the global health crisis precipitated by the COVID virus. They are Mark Retnam, Director of IT & Security, Asia Pacific at Radisson Hotel Group; Terence Ronson, Founder of Pertlink, a consulting firm that specializes in guiding hospitality businesses to deploy technology in their operations; and Despina Karatzias, General Manager at Tourism Tribe in Australia, a ...
Source: hospitalitynet.org