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Mass casualty incidences so that we can be prepared when these things happen. reporter: bobbi, i m told this was your first day as a supervisor? yes, sir, it absolutely was. reporter: that s unbelievable. i saw a patient today walk up to a member of the national guard and just get treated in a shopping center parking lot. how did you possibly triage, prioritize all the calls? well, actually, as soon as the tornado was over, we responded immediately, or we lifted our doors manually because we had no power, so we just immediately knew that there was people out there that had to have our help. reporter: did you send out the rigs generically? yes. we sent one within two blocks so that was very hard hit. we actually were a lot of us in the base when it hit so we saw it, we raised our doors, immediately responded. triaging, as far as that s ....