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Accenture and relationship management software vendor Pegasystems have launched a new technology platform for the Australian Defence Force (ADF) to simplify the process of relocation on ADF members. The platform, PostingConnect, includes a mobile app that provides greater visibility into the process of relocation for the nearly 20,000 Australian service members and their families who are required to relocate, either interstate or overseas. The new product was designed to reduce the need for paperwork, administrative processes, and logistics that can be an extra burden during an already challenging time. “We are proud to be working with the Department of Defence, alongside Pega, to implement this new capability that will create much needed efficiencies in the lives of service members and their families, and help provide a marked improvement in the posting experience of Defence personnel,” said Accenture global defence industry lead Matt Gollings. ....
By Justin Hendry on Jul 26, 2021 12:54PM Source: Defence Families of Australia PostingConnect provides direct link with Toll, DHA. The Department of Defence has launched PostingConnect, a new Pega-powered platform to help serving ADF members relocate interstate and – in the future – overseas with minimum fuss. Delivered by Accenture, PostingConnect streamlines and automates the stressful process of re-posting by connecting members and their families with services. As many as 20,000 members and their families are re-posted to different Defence locations each year, requiring them to find new homes, schools and jobs. Prior to PostingConnect, members were expected to manually navigate and coordinate all the changes required from the various parts of Defence, including removals and IT arrangements. ....
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