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After wave of lawsuits, court clarifies definition of ‘automated telephone dialing system’
Restaurants no longer have to worry about violating the Telephone Consumer Protection Act, or TCPA, if they send a text message to a mobile phone number in their customer database for legitimate reasons.
The Supreme Court last week ruled unanimously to clarify what constitutes an automatic telephone dialing system, following a raft of class-action lawsuits against businesses, including several restaurants, that sent text messages using automated technology. The TCPA, which was created before the widespread use of mobile phones, was designed to prevent so-called “robocalls” from dialing emergency numbers or from tying up business lines.