How to succeed as an IT leader in the digital age: A 4-step approach
1. Make sense of the situation First, understand the situation. Sense-making is very subjective and depends on many different factors, such as your mindset, emotional competence, mood or feelings, and relationship to involved people, experience, and culture. In the context of teams, it is the ability to openly consider the potentially different perspectives and agreeing on the most likely one. “We actually almost never find a world—we almost always construct it.” Science shows us that the process of sense-making is usually not an analytical one but one where the brain validates a pred...