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T-Mobile CEO Mike Sievert is trying to clarify what he describes as "largely inaccurate" reporting over a controversial forced plan migration campaign that was merely intended as a "very small test" for a tiny "subset of customers on older rate plans."
T-Mobile has claimed that a leaked move to force people on old plans to switch to new, more expensive plans is just a test.
T-Mobile has deleted an internal document that implied that it was moving all customers on older plans to pricier new plans.
The cellphone company was known for being one of the most affordable services on the market.
Customers on T-Mobile contacts will be hit by a price hike as they are moved onto newer, more expensive contacts, with the carrier expected to tell everyone affected in the next few days