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Q&A: Automated system is 'an essential tool' for processing specialty prescription drugs

An automated system may alleviate the administrative burden that comes with specialty prescriptions while improving fill rates, according to experts. In the spring of 2020, the University of Pennsylvania Health System pharmacy was processing 7,000 specialty prescriptions each month by phone for patients who have conditions like autoimmune diseases, cancer and cystic fibrosis, according to the ....

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