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Care web site had problems weeks before the launch. so why did the health and human services secretary, kathleen sebelius, say the president didn't know anything about the web site problems? and why were the warnings ignored? outfront tonight, joe johns. joe, what are you learning about this report, about what they knew? >> reporter: erin, the main contractor, the key contractor, cgi, issued this confidential report to the agency overseeing the healthcare.gov rollout. it warned of a number of open issues for the health care web site. the report gave the highest priority to things in plain lang...

That were written in the weeks after the october 1st launch of obama care, not before it. almost a full month before healthcare.gov went live, cgi, the main contractor working on the site highlighted glaring problems, a confidential report on tenned by cnn raised red flags like we don't have access to monitoring tools. not enough time in schedule to conduct adequate performance testing. and hub services are intermittently unavailable, meaning the site stops working at times. plainly stated warnings and yet they weren't passed on to president obama. he didn't know there were problems until afte...

Hill grilling on the website's rocky rollout. cnn has new information this morning about red flags raised well before the obama care site went live. cnn's brianna keilar is following all of this for us. what do we know? >> reporter: we've obtain a confidential report is serious warnings. i will tell you an obama administration spokesperson says this was not a dire warning but a list of things to do. when you look at it, chris, much of it reads like it was written in the weeks after the site launched, not before. almost a full month before healthcare.gov went live cgi, the main can thor working...

>> the main contractor, the key contractor issued this confidential report to the agency overseeing the health care.gov rollout. it warnld of a number of open risks and issues for the health care.gov webb. the report gave the highest priority to things in plain language like we don't have access to monitoring tools, not enough time to schedule or conduct adequate performance testing and hub services are enter mittenly unavailable. short for the sights not sim. they were saying back in september they were putting a team in place to alert whenever the hub go down. >> now, obviously the question ...

Report. it warned of a number of open risks and issues for the website. the report gave the highest priority to things in plain language like we don't have access to monitoring tools. not enough time and schedule to perform adequate testing. and hub services arity mittantly not available. cgi saying back in september they were putting ha team in place to alert whenever the hub goes down. up on capitol hill tuesday, the hid of cms kicked off testimony by saying she's sorry. >> we know that consumers are eager to purchase this coverage and to the millions of americans who attempted to use health...