Detailed text transcripts for TV channel - KGO - 20140923:09:26:00
The owner stands by the old and new signs because simply put, he's tired of catering to hard to satisfy patrons. here's an example of a customer interaction thursday. >> the guy came up to me and said the rule is, if we don't like it, we don't have to pay. as he was walking out, started cursing at me. >> reporter: the social media response has been huge. people an both sides debating chu's actions. christine tweeted -- alienating potential customers is never a good idea. business 101. some self-proclaimed picky eaters agree to some degree. >> because of my food preferences as far as quality go...