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shift was hurt last >> she was lying face down, a pool of blood under one side. >> just one tiny clue. >> a piece of foam rubber. >> there was a suspect, but he had an alibi, until this revelation. >> i said, i have something that you need to know. >> welcome to dateline, it >> hello, and welcome to dateline. it sometimes take especially to look at a crime scene and spot the one thing that is out of place, the clue that will crack the case. in this story, that thing appeared so inconsequential, that no one even knew what it was, let alone what it meant. it took almost two decades, a ...

>> there was a suspect, but he had an alibi, until this revelation. revelation >> i said, i have something that you need to know. >> welcome to dateline, it sometimes takes a special eye to look at a crime scene and spot the one thing that is out of place. the clue that will crack the case. and in this story, that thing appeared so inconsequential, no one even knew what it was, alone would've meant. it took almost two decades of a team of determinant investigators and a detective was than usual back out to find out. here is keith morrison with the night before halloween. >> it was th...

Lead them to a suspect. it appears that this was not the work of a random stranger. >> there was no indication of forced entry. there is no indication of a struggle. >> that seemed clear from the autopsy. robbyn had been stabbed to death, attacked with a knife, but there was not a mark on either of her hands. no defensive wounds. that suggested that she never saw coming. >> when she answered the door, must've been that she had money on the counter, so she saw somebody come and put it in the safe. >> that was the information that i had from the manager. money was on the counter, she had her nig...

Accountable. >> and there was someone else who had been worried about accountability. the woman who traded shifts with robin on the day she was murdered. she believed all those years that the family blamed her for it. and now, finally, learned that she was wrong. >> i remember her mom said something to me. that robin was a nice person. that is why she changed hours with me. and she said, and i believe you're a nice person to, but you would've done the same thing. that changed everything than. because i thought, she's right. i would have. i would have changed hours to. >> how did it feel to be ...

To be out. i just freaked out. >> time does not wait of course. darkness fell, halloween, laughing kids came to the door. they sat in the dark and tried to get used to what grief was like. policeman buzzed around the kfc all day, halloween day, looking for something to go off of. but all of they came up with, was what did not happen. >> there was no signs of forced entry. she had let somebody into the business. that she knew somebody. that she felt comfortable enough to be working on her paperwork while that person was in the business. >> who killed robin robin hoynes. could it be that robin h...