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Her left arm was paralysed, her left leg impaired. >> did she ever talk about how she became disabled? >> she brought it up to me and said she was in a car accident and she was thrown when she was a little girl, but very, very, just like matter of fact. >> but growing up lindsey needed so much care. her mother nancy was with lindsey like her shadow. >> she was my only purpose, in my life was to make her as normal as she could be. >> by the time kim met lindsey, lindsey's dad and brothers had moved away. kim remembers a very tight family unit of just two. >> how close were lindsey and nancy? >>...

>> it was a very long, very long interview. >> friendly? >> no, no. i remember drilling down on him because i really thought that he might know where lindsay was. >> you're a parent? >> yes. >> okay. how many kids do you have? >> two. >> if you had a child gone for eight days, okay, vanished, vaporized in thin air, would your heart not be broken? >> oh, absolutely. >> do you not feel some compassion for nancy? >> unbelievable. i think this is a nice girl and, you know, this family has had their share of hardships, and this is just -- you know, i mean i feel so, you know, helpless. >> i don't t...

>> narrator: nancy and lynsie had been together all lynsie's life. now alone, nancy waited, ticking off the days, in the dark about where her daughter was and about the pace of the investigation. police were not keeping her in the loop. so nancy was delighted when they called to say they were coming to visit. >> you look at the boyfriend, matthew. >> uh-huh. >> you look at marty, the older guy, the relationship nobody knew about. he denies it. >> right. >> you look at chris, he says, i dropped her off, i never saw her again. >> right. >> and you look at lynsie's mother. >> we did look at lynsi...

>> what feeling? >> i don't know. >> but you put it aside? >> uh-huh. >> narrator: of course, nancy was used to things feeling wrong. she spent so many years worrying about lindsay, it was a struggle to let go, but she did. >> the last thing i said to her was, remember your seatbelt. she looks over her seatbelt and says, back at you, mom, love you. that's the last thing she said to me. >> narrator: nancy locked up the house and went to bed. the next day lindsay was supposed to call after she was done tutoring two girls from the neighborhood. but when the call never came, nancy drove over and f...

>> narrator: there was no jane doe and no nancy eckland. >> most people that disappear, they come back within a couple of days. >> if not 24 hours, yes. >> is that what you thought would happen. >> i think we did. >> she was a detective with the police department. >> we had no unidentified bodies. >> you checked the er? >> we checked everything. we checked everybody, everything. there was no sign. it was as if she vanished. >> come ing up -- >> when's the last time you saw lindsay? >> a week ago. >> when "dateline" continues. >> when "dateline" continues and get up to 20% better coverage - day...