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Artificial Intelligence (AI) represents a paradigm shift in how businesses interact with their customers. It's an advanced technology that simulates human intelligence in machines through capabilities like natural language processing (NLP), deep learning, and speech recognition. AI's potential to transform customer interactions lies in its ability to provide human-like communication through voice and chat interfaces, enhancing the customer experience while significantly reducing operational costs.

The World health Organization (WHO) has come out with a vital report on generative AI in the medical and health field. I walk you through it and include my analyses too.

Netstar integrates with Microsoft on Connected Fleets Architecture to plug into extended Azure tech stack…

The increasing accessibility of AI and blockchain in businesses means that there is an adoption surge coming.

Voice of the CTO: In part one of a five-part series, several bank technologists discuss where they are looking to spend their budgets this year, and what