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KUALA LUMPER, Malaysia, Aug. 1, 2022 /PRNewswire/ Whale Cloud, a leading technology company providing software solutions and services for telecommunications and multiple industries, announced today that it has successfully completed the migration of all of U Mobile's customers from a legacy system to its cloud-native BSS. With this move, U Mobile, an award-winning Malaysian data services company, will be equipped to enhance its customer related capabilities, improve efficiencies as well as leverage on new business opportunities via Whale Cloud's cloud-native BSS suite. Strategic Rationale Even though the Malaysian telecommunications market is thriving, Communications Service Providers in the country are facing increasing challenges when it comes to attracting and retaining customers. In its quest to improve and sustain its competitive advantage, U Mobile decided that it would be beneficial to transition its CRM and Billing system to Whale Cloud as it provides future-ready tec ....

Ben Zhou , Neil Tomkinson , Strong Partnership , Whale Cloud International , Communications Service Providers , Whale Cloud , Digital Transformation Delivery Framework , Billing System , Chief Information Officer , Kuala Lumper , Dug 1 , 022 Prnewswire Whale Cloud , A Leading Technology Company Providing Software Solutions And Services For Telecommunications Multiple Industries , Nnounced Today That It Has Successfully Completed The Migration Of All Ofu Mobile 39s Customers Froma Legacy System To Its Cloud Native Bss With This Move , Glu Mobile , N Award Winning Malaysian Data Services Company , Ill Be Equipped To Enhance Its Customer Related Capabilities , Mprove Efficiencies As Well Leverage On New Business Opportunities Via Whale Cloud 39s Native Bss Suite Strategic Rationale Even Though The Malaysian Telecommunications Market Is Thriving , Ommunications Service Providers In The Country Are Facing Increasing Challenges When It Comes To Attracting And Retaining Customers Its Quest Improve Sustain Competitive Advantage , U Mobile Decided That It Would Be Beneficial To Transition Its Crm And Billing System Whale Cloud As Provides Future Ready Technologies Withina More Open Modernised Infrastructure Value Creation With The Migration Complete , U Mobile Will Be Able To Improve Time Market , Elivering An Omni Channel And Personalised Customer Experience Through More Interactive Engagementa Standard Microservice Driven Api Platform Also Allowsu Mobile To Achieve Easy Integration With External Applications , Reatinga Partner Ecosystem That Will Deliver Greater Value To Customers Apart From , U Mobile Is Also Able To Reduce Costs By Getting Customers Use The Channels More Efficiently And Swiftly Facilitating Personalisation , Hale Cloud Bss Is Also Providingu Mobile With The Opportunity To Increase Revenue As New System Allows Tailoring Of Services Or Products Based On Its Business Growth Goals Strong Partnership Throughout Project , Hale Cloud Also Provided Comprehensive Consulting Services To Ensure The Process Of Migration Was On Right Track By Working Closely Withu Mobile ,