IR Streamlines Alerts Management with ServiceNow Integration
This benefits IT teams to manage alerts and tickets from a single platform. SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow, a leading digital workflow platform to provide real-time visibility into incident resolution. The complete streamlining with ServiceNow allows automatic updates for incidents without having to switch back and forth between the systems. The key features of the integration include centralized incident ...
Source: philippinetimes.com