Is Southwest Airlines Headed for Another Holiday Mess?
After stranding millions of passengers last year, the Dallas-based carrier has spent many millions on fixes—yet it may still have more work to do.
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After stranding millions of passengers last year, the Dallas-based carrier has spent many millions on fixes—yet it may still have more work to do.
DALLAS, Oct. 16, 2023 /PRNewswire/ -- Southwest Airlines Co. today announced recent Leadership updates across the Company. These changes are effective immediately and represent a continuation of...
CEO Bob Jordan said Southwest would be implementing an action plan to prevent meltdowns in the future.
The airline is promising to increase staffing around the holidays and purchase more deicing equipment for its planes.
Southwest Airlines has publicly announced five leadership changes across some of its departments just days after announcing that the company’s service meltdown last month will cost up to $825 million.