Detailed text transcripts for TV channel - CNN - 20110210:05:23:00
What's going on? our people can't answer a phone? so we have all of this outsourcing to countries all over the world. in the meantime, we have -- >> isn't -- i mean -- >> we have really an 18% unemployment, not 9%. we have 18% unemployment. >> i get what you're saying, but aren't you being quite defensive about it? isn't there a way -- >> defensive? >> i know you're being aggressive. it's kind of passive aggression. isn't the way to deal with it, if it was your company, you go on the attack? you wouldn't say, this is unfair. you know something, right, shirt sleeves up, let's go get them. >> no...
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